Effective date: September 24th, 2018
DCI Marketing, Inc. (“DCI,” “We,” “Us,” and “Our”) understands that privacy is important to you (“You”). This privacy policy (“Policy”) describes the information We collect from or about You through the website that allows You to place an order for Hardware (the “Goods”) and Support (the “Service”). It describes how We use and share that information and describes the steps We take to protect Your privacy.
Scope of This Policy
This Policy applies only to information collected through the website. It does not apply to third-party websites or third-party mobile apps. It also does not apply to information collected through other channels, such as over the phone or in person.
This Policy may be supplemented or amended from time to time by additional privacy notices (“Privacy Notices”), provided at the time We collect Your information. In other cases, specific Privacy Notices may be required to comply with the privacy laws of one of the countries, provinces, or states in which We do business.
What Information Do We Collect
We do not collect personal information about You unless You voluntarily provide that information to Us through the website or by some other means. The personal information that You may provide to Us could include Your name, address, telephone number and email address (“Personal Information”).
Your Information
How We Use Your Information
We may send Your Personal Information to other group companies, affiliates and third parties to help Us process Your Personal Information for the purposes set out in this policy. Generally, We use the information We collect through the Service in the following ways:
- to provide the information, Goods and services You request;
- to provide You with effective customer service;
- to provide You with a personalized experience when You use the Goods and Service;
- to contact You with information and notices related to Your use of the Goods and Service;
- to improve the content, functionality and usability of the Goods and Service;
- to better understand Your needs and interests;
- to improve Our Service;
- to share with others as described in this policy;
- for security, credit or fraud prevention purposes;
- in accordance with Your consent; and
- for any other purpose identified in an applicable Privacy Notice, click-through agreement or other agreement between You and Us.
How We Share Your Information
With Third-Party Vendors
DCI shares information collected through the website with third-party vendors who act for Us or on Our behalf. Service Providers may need information about You to perform their functions.
With Our licensors, manufacturers and Other Affiliates
DCI may share the information collected through the website with Our affiliates, manufacturers and licensors (collectively “Other Parties”). Our Other Parties may use the information in all the ways listed in this policy, provided that such use relates to services authorized by DCI. Our Other Parties may also use Your information for their own marketing purposes.
As Part of a Business Transfer
Your information may be transferred to successor organization if, for example, We transfer the ownership or operation of the website to another organization or if We merge with another organization. If such a transfer occurs, the successor organization’s use of Your information will still be subject to this Policy and the privacy preferences You have expressed to Us.
To Comply with Laws and Protect Our Rights and the Rights of Others
We may disclose Your information when We, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose Your information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of the Service; to enforce or apply Our Terms of Use or other agreements; or to protect Our own rights or property or the rights, property or safety of Our users or others. We also reserve the right to disclose Your information as described in any click-through agreement to which You have agreed.
Information We Collect
How We Collect Your Information
Information You Manually Provide
DCI collects the information You manually provide when You use the Service, for example, We collect the information You provide when You submit an inquiry, or when You email Us with questions.
Information from Your Mobile or Tablet Device
Likewise, if You access the website through Your tablet device, We may automatically collect certain information from or about Your device. The types of information We may collect include the type of device You use, the IP address of Your device, Your device’s operating system, the type of tablet Internet browsers You use, and information about the way You use Our website. This information is not, in and of itself, personally identifiable, but We may combine it with other information in an attempt to identify You, or We may combine it with information that does identify You.
Information Collected by Cookies and Other Technologies
We use “cookies” and other technologies to collect information and support certain features of the website. For example, We may use these technologies to:
- collect information about the ways users use the website – which pages they visit, which links they use, and how long they stay on each page;
- support the features and functionality of the website – for example, to save You the trouble of reentering information already in Our database or to prompt the settings You established on previous visits;
- personalize Your experience when You use the website; and
- improve Our marketing efforts, including through use of targeted advertising.
The information We collect using cookies and similar technologies is not, in and of itself, personally identifiable, but We may link it to personal information that You provide. If You do not wish to receive cookies, You may set Your browser to reject cookies or to alert You when a cookie is placed on Your computer. You can also clear Your cookies at any time through Your browser’s settings. Although You are not required to accept cookies when You visit the Service, You may be unable to use all of the functionality of the Service if Your browser rejects Our cookies.
Your Choices
Information about Third-Party Cookies
In addition to the cookies DCI delivers to Your computer or mobile device through the website, certain third parties may deliver cookies to You for a variety of reasons. For example, We use Google Analytics, a Web analytics tool that helps Us understand how users engage with Our website. Other third parties may deliver cookies to Your computer or mobile device for the purpose of tracking Your online behaviors across nonaffiliated websites and delivering targeted advertisements either on Our website or on other websites.
You have choices about the collection of information by third parties on Our Services. For more information about these choices, please see the “Your Choices” section.
Your Choices
Opting Out of Cookies
If You want to stop or restrict the placement of cookies or flush any cookies that may already be on Your computer, tablet or mobile device, please refer to and adjust Your Web browser preferences. Further information on cookies is available at www.allaboutcookies.org. By deleting Our cookies or disabling future cookies, You may not be able to access certain areas or features of Our website or some of its functionality may be affected. Cookies and similar items are not used by Us to automatically retrieve personal information from Your device without Your knowledge.
Do Not Track (DNT) Mechanisms
Because of the changing state of technology and indecision within the industry regarding the meaning of DNT signals, We currently do not make any guarantee that We will honor DNT signals.
How We Protect Your Information
DCI takes reasonable precautions to provide a level of security appropriate to the sensitivity of the information We collect. Although We use reasonable measures to help protect Your information against unauthorized use or disclosure, due to the inherent open nature of the Internet, We cannot ensure or warrant the security of any information provided online. Therefore, We cannot guarantee the security of information provided over the Internet or stored in Our databases and will not be responsible for breaches of security beyond Our reasonable control.
Retention of Personal Information
DCI retains the personal information collected on the Service as long as necessary to provide the services, Goods and information You request or as permitted by applicable law. Even if We delete some or all of Your personal information, We may continue to retain and use aggregate or anonymous data previously collected and/or anonymize or aggregate Your personal information. Please note that We will not be liable for disclosures of Your data due to errors or unauthorized acts of third parties.
A Note About Children’s Privacy
You must be at least 18 years old to have Our permission to use the Service. In compliance with the requirements of the Children’s Online Privacy Protection Act of 1998 (COPPA), We do not knowingly collect, use or disclose personal information about users under 13 years of age. If You are under the age of 13, You can use the website only in conjunction with Your parent’s or guardian’s permission.
Location
DCI is a United States corporation. The servers that support the website may be located in the United States or other countries. Data protection laws vary from country to country; however, We will process Your information in accordance with this Policy no matter where Your data is stored. By using the website, You freely and specifically give Us Your consent to export Your personal information to the United States and to store and use it in the United States as specified in this Policy. You understand that data stored in the USA may be subject to lawful requests by the courts or law enforcement authorities in the USA.
Changes to the Policy
We reserve the right, at Our discretion, to change, modify, add, or remove portions from this Policy at any time. However, if at any time in the future We plan to use Your personal information in a way that materially differs from this Policy, We will post such changes here or email You. We encourage You to periodically review the Service for the latest information on Our privacy practices. You are bound by any changes to the Policy when You use the Service after such changes have been first posted.
Contact Us
If You have questions or concerns about this Policy, any Privacy Notice, or DCI’s data practices, please contact Us by email at dcilegal@dciartform.com. You may also call 414-228-7000 to speak to customer service or write to Us at 2727 West Good Hope Road, Milwaukee, WI 53209.